Problem at the Pharmacy?

Do all pharmacies accept the ScriptSave WellRx Card?

ScriptSave WellRx is accepted at 65,000 participating chain and independent pharmacies nationwide, so there's likely a participating pharmacy nearby. Chances are the pharmacy you use now participates. To find a participating pharmacy near you, click on price drugs and enter the prescription medication you wish to price.

Attention Walmart and Sam's Club pharmacy customers!

Recently, Walmart and Sam's Club pharmacies updated their pharmacy computer systems. Walmart and Sam's Club pharmacists may require you to show your ScripSave WellRx card again.

To assist you in managing this update, please show your ScriptSave WellRx card to the pharmacist each time you fill or refill a prescription.

My pharmacy won't take my ScriptSave WellRx card.

If you are using a participating pharmacy, our customer service representatives will be happy to assist the pharmacy with processing. To speak to a representative, call 1-800-407-8156.

The pharmacist gave me a different price than what the savings calculator showed. What can I do?

It's frustrating to be quoted one price online, only to find it's different when you arrive at the pharmacy. Prescription prices are volatile, and can change daily at different pharmacies even in the same zip code.

When you use our price check tools, be sure to do a final look-up on the same day you are paying for your drugs. You're far less likely to be surprised by a different amount than you expected, and, you may find another pharmacy with an even lower price!

Another common issue is, your pharmacy may be using a different discount card. Why? Habit, speed, and convenience. You can always ask your pharmacist to "please check the cash price and process it with the ScriptSave WellRx discount."

If you're still having problems, call our toll-free support line at 1-800-407-8156, Monday through Friday, 9am to 8pm EST. Our friendly U.S.-based staff will be glad to help you get to the bottom of any issues.

Other solutions to the most common issues are detailed in this article with 4 important hints/tips.